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Home  >  Enterprise Solutions  >  Enterprise Voice Solutions
Enterprise Solutions
Professional Services
IP Telephony & Messaging
Voice
Data Networking & Internet Services
Contact Center Solutions

Voice Solutions

Your enterprise balances an array of complex issues. That's why Deltacom focuses on simplifying your communications. We offer integrated voice service packages to serve all of your locations across the Southeast and most independent territories, eliminating the challenge of doing business with multiple providers and customer service departments under separate contracts and bills.

Local Voice Solutions
Comprehensive Solutions Geared for Business Efficiency
Deltacom's local line, trunk and PRI solutions deliver enhanced local services with a complete package of features, including 911, operator services and directory assistance. We also provide options to integrate long distance, data and Internet services over the same access facility. Features include:

  Local dial tone, local toll and 911 calls

  Unlimited, virtually LATA-wide local calling

  Channelized T-1 trunk service with Direct Inward Dial (DID) capabilities

  SIP Trunks service for converged voice and data

  PRI with twenty three (23) 64K clear B-Channels for circuit switched voice or
     data and one (1) 64K D-channel for control and signaling; and DID
     capabilities and ascending or descending hunting options

  T-1 line service with Business CLASS features

Plans span multiple provider regions to offer a single vendor for multiple locations:

  Local directory listing

  Calling party ID

Long Distance
Connect with Customers and Vendors Across the Nation and Around the World

We've got the expertise and technical know-how to help your enterprise connect with customers and suppliers across the country and around the world.

Let Deltacom enable your contact centers with our industry leading domestic toll-free and international origination from over 63 countries. We can even build in redundancy to keep your business accessible. Deltacom's toll-free service options include:

  Basic toll-free features, including overflow and load sharing

  Enhanced toll-free routing features, including time of day, day of week,
     holiday, point of origination, percent allocation and menu prompt

  PIN Connect and Take Back and Transfer

  Toll-free DNIS delivery

  Toll-free directory listings

  DeltaviewSM online management tool

  Systems offerings enable full-service contact center solutions

In a global economy, cost-effective long distance services are a requirement. Connect with customers and suppliers anywhere they do business with Deltacom's competitively priced long distance. We offer international calling access to more than 200 countries.

  Outbound caller ID

  Verified and non-verified authorization codes

  Calling card services

  Directory listings

  DeltaviewSM online management tool

Mobile
Customizable Solutions for Your On-the-Go Business

Forget tedious time waiting in a retail store! Deltacom will bring Simpli-MobileSM, our affordable, enterprise-class, mobile voice, hosted email and multimedia capabilities, right to your business.

Flexible and customizable, Simpli-MobileSM helps take your business communications outside the walls of your office. Select a pooled package to share minutes by plan or device to get the perfect, tailored fit. Options include:

  An array of BlackBerry® smartphones and feature-rich Motorola and
     LG devices

  E-mail service options to synch your BlackBerry smartphone with your office
     email, calendar and other applications without expensive hardware or
     IT resources

  Pooled or personal minute packages ranging from 300 to 25,000 minutes

  Billing installments that simplify your device investment and reduce up
     front costs

  A single, integrated invoice for your Simpli-Mobile and other Deltacom
     communications services

  Hosted exchange email service options enable remote access

  Whether you need 3 or 30, you are never charged for BlackBerry
     smartphones at the outset. Instead, we bill in equal installments, potentially
     saving thousands in up-front costs.

  Our two email service options synch your BlackBerry smartphone with
     your office email, calendar and other applications without the need for
     expensive hardware or in-house IT expertise.









Conferencing
Budget Conscious Meeting Solutions

Travel expenses are on the rise, challenging geographically dispersed businesses. Deltacom offers Conference Calling solutions designed to promote cost-effective communications and teamwork even across long distances.

Deltacom's Reservationless-Plus conferencing service is as easy as dialing a toll-free number and entering a conference code.

  Initiate a call 24 hours a day, 7 days a week

  No reservations required

  No operator assistance necessary

  No time limit to your calls

  Leader controls all conference commands

  Leader can dial out to all participants directly from the conference

Deltacom's Operator Assisted — Meet Me enables your enterprise to make a reservation for conferencing service provided by a live operator who manages all of the details of your call. Dozens of helpful features are available to customize your conference:

  Recording, polling and transcription services available

  Participants access the conference by dialing a permanently supplied
     toll-free number

  Operators place participants into the calls

  Operator assistance and other features are accessed using the buttons
     on your telephone keypad

Deltacom's Web Conferencing — Meeting Visuals lets businesses host virtually any meeting via the Internet. It's easy, interactive and highly effective. Add impact to your conference by guiding call participants through Microsoft PowerPoint or any other application on their PC.

  Available 24 hours a day/7 days a week

  No reservations required

  Features include: video integration (web cam and streaming video), online
     file transfer, live application viewing and sharing, desktop collaboration,
     record/edit/playback and attendee on-line polling

  Secure confidential information

  Access Meeting Visuals via www.meetingvisuals.com

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Service: 1.800.239.3000
Sales: 1.877.239.1200









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